Job Description

Minimum Qualifications
High school diploma or GED. Must possess a Driver license and be able to lift and handle items weighing up to 52 pounds. The driving records of the qualifying applicants will be subject to review by the Miami-Dade Water and Sewer Department.
Recruitment Notes
This is a field position with limited supervision, performing field activities related to water services provided by the Miami-Dade Water and Sewer Department. Incumbents in this position conduct various tasks, including activating service, deactivating service, collecting revenue for past due accounts, and then shutting off water of delinquent accounts or illegally restored services. Employees are required to determine and document the existence of tampering violations or unauthorized connections, prepare and issue citations involving County codes and ordinances, and testify at administrative hearings.
Responsibilities include considerable tact, diplomacy, and independence in handling customer contacts for a county utility, as incumbents frequently communicate with the public. Some independent judgment is exercised in routine situations or consultation with their supervisor when dealing with customer inquiries or unique concerns that require assistance.

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